Frequently Asked Questions
Everything you need to know about Spark Paws gear.
How do I choose the right size for my dog?
We provide a detailed size chart on every product page. We recommend measuring your dog's chest girth and neck circumference to ensure a perfect fit. If your pet is between sizes, we suggest sizing up for extra comfort.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in new, unworn condition with original packaging. Please note that return shipping costs may apply depending on your location.
How long does shipping usually take?
Domestic orders typically arrive within 3-7 business days. International shipping can take between 7-15 business days depending on the destination and customs processing.
Are your hoodies and jewelry safe for pets?
Absolutely. All Spark Paws products are designed with pet safety as a priority, using non-toxic materials, reinforced stitching, and lead-free metals for our jewelry collections.
Do you offer matching sets for humans?
Yes! We are famous for our matching human and dog hoodies. Simply select the human size and the corresponding dog size from the product options to create your matching look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.